Home » Contact Us
Have questions or need assistance?
Contact us for expert guidance and support!
Let us know how we can assist you—fill out the form below, and our team will respond promptly!
Hello! I’m excited to introduce myself as your Personal Relationship Manager (PRM). As a mother of three wonderful girls (born in year 2023, 2020, 2018) I’ve mastered the art of multitasking, patience, and problem-solving—skills I bring to every client relationship. My approach is warm, empathetic, and detail-oriented, ensuring you feel supported and valued.
Being bilingual in English and Mandarin, I can communicate seamlessly with you in either language, whether through emails, texts, or calls. Communication won’t be an issue—I’m here to ensure your needs are met with clarity and care.
I take pride in being your go-to person—someone who listens, responds as quickly as possible, and keeps things running smoothly. Whether it’s solving a problem, coordinating behind the scenes, or keeping you updated, I’m here to make your experience stress-free. Let’s work together to achieve your goals and build a partnership that feels both professional and personal. I look forward to supporting you every step of the way!
Hi everyone!
I am equipped to listen to client’s needs, and be of service to my clients, from my financial planning experience of more than a decade. Transiting into a role of Personal Relationship Manager came easily for me as my clients are my peers who also have started families and require domestic helpers.
I have a daughter born in the year 2020, and a boy born in the year 2022, and have a handicapped elderly staying with me. And I’ve also hired a helper myself through Master Employment Agency, so I understand the needs and concerns of employers hiring domestic helpers.
Reach out to me and let’s have a discussion on your family needs :)
Finding the right helper is an important decision, and I’m here to make the process smoother and more personalized for you. With a background in HR, I have strong communication and coaching skills to guide employers on how to effectively communicate with their helpers based on different personalities and experiences. My interest in psychology helps me provide thoughtful advice to ensure a harmonious working relationship between you and your helper.
As a mother of three (born in 2020 and 2022 Phoenix twins), I have extensive knowledge in infant care and can guide first-time moms on how to care for their little ones. If you’re looking for a childcare helper, I can provide practical advice on what to look for and how to train them.
Having a Myanmar helper myself, I understand the challenges of hiring, training, and maintaining a good relationship with a helper. This real-life experience allows me to offer practical insights to help you manage your helper effectively.
I am fluent in Mandarin, English, and Cantonese, I strive to understand your specific household needs and match you with the right helper. I believe in open and honest communication and will support you from your first inquiry to welcoming your new helper into your home.
As your dedicated Personal Relationship Manager, I’m here to make this journey seamless and stress-free for you. Looking forward to assisting you!
Finding the right helper for your home is a significant decision, and I’m here to make the process as smooth and stress-free as possible. As your Personal Relationship Manager, my role is to guide you every step of the way, offering tailored advice and support to ensure you find the best match for your household’s needs. Whether you have questions, need assistance, or want my honest perspective, I’m always ready to help.
I am fluent in both English and Mandarin, making communication easy and seamless. As a mother to a boy born in 2022, a pet owner with two cute and fat dogs, and an employer of a helper from Indonesia, I personally understand the challenges and dynamics of managing a household. This firsthand experience allows me to provide practical insights and thoughtful recommendations based on real-life situations.
Every household is unique, and I take the time to understand your specific requirements to provide personalized guidance. Whether you’re searching for a helper with particular skills or simply need advice on how to navigate the hiring process.
My goal is to make this experience as straightforward and hassle-free as possible for you. If you need assistance or have any concerns, don’t hesitate to reach out!
Finding the Best Fit for Your Home with Our Support
As a Personal Relationship Manager with Master, my role is to assist families in finding a domestic helper who best matches their needs and household dynamics. We take great care in understanding your preferences and the helper’s skills, experience, and personality to create a suitable match. However, while we strive to make the best possible pairing, we ask for your understanding that there is no absolute guarantee of a perfect fit.
Every working relationship requires time to adjust, and it is normal to face challenges in the initial months. We kindly seek your patience and understanding during this transition period. Our team is committed to providing guidance and support, and should any issues arise, we will do our utmost to resolve them promptly and fairly.
Your cooperation and open communication will help us ensure a smooth and positive experience for both you and your helper. We appreciate your trust in us and will be here every step of the way to assist you.
Hello, I’m Yvonne Low, a dedicated Personal Relationship Manager who enjoys helping families find their perfect match in trusted helpers.
With fluency in English and Mandarin, I’m all about delivering personalized support to make the hiring process a breeze. As a young parent myself, I understand the challenges of balancing family life and appreciate the value of having reliable support to achieve a better work-life balance. I know how precious family time is, and I’m passionate about connecting families with trustworthy helpers who can provide the extra pair of hands they need. I’m all ears, and I take the time to understand each family’s unique needs and concerns.
My goal is to build meaningful relationships with each family I work with, providing tailored solutions that bring peace of mind and joy to their lives. I’m humbled to be a part of so many families’ journeys, and I’m committed to making a positive impact, one family at a time.
Hi everyone! I’m Regina, a dynamic and compassionate Personal Relationship Manager at a leading maid agency, Mrs Singapore Universe 2024, and proud mom of two.
I specialise in connecting families with domestic helpers, ensuring the right fit through empathy, understanding, and effective communication. With a strong grasp of both client expectations and helper welfare, I bring a thoughtful, solutions-oriented approach to every interaction. My ability to build trust and manage relationships has earned me a solid reputation in the industry.
Being crowned Mrs Singapore Universe 2024 has been an empowering milestone, reflecting my journey of personal growth and my mission to inspire women to embrace every role they take on (as professionals, mothers, and individuals).
Let’s work together to find the perfect match for your home!
Hi! I’m Joelyn, your Personal Relationship Manager (PRM). My role is to help match families with suitable helpers and ensure a smooth hiring process.
I’m fluent in both English and Mandarin, so communication will be easy. As a pet owner myself, I understand that hiring a helper isn’t just about housework; it’s about finding someone who fits into your home and daily routines. Every household is different, and I do my best to guide you through when you find the right fit for your family.
I believe in keeping things simple and hassle-free, so if you’re looking for a helper, feel free to reach out. Let’s find the right match for your home!
My service is built on the belief that a successful household partnership requires more than a standard hire—it requires understanding with one another. Leveraging on my extensive experience in HR and Headhunting, I move beyond transactional placement, offering guidance that fosters a truly harmonious household relationship. My training as a Para-counsellor is central to this. I provide thoughtful, nuanced support on communication and relationship dynamics, ensuring both you and your helper feel genuinely understood and respected from the very start.
My fluency in English, Mandarin, Hokkien, and Cantonese is key to achieving this clarity, reducing misunderstandings and ensuring that both your specific household needs and the helper needs are fully understood.
Together with my dedicated team, I will walk through with you every step of the process — from understanding your needs to shortlisting suitable candidates, arranging interviews, handling paperwork, and ensuring a smooth transition once your helper joins your household. Looking forward to partnering with you on this journey!
Hello Everyone !
I have been with Master for the past 2years and personally, besides our matching process, I also strongly believe in the affinity between Helper and Employer :)
My Style is “bro bro style” and I realised that by being a friend and providing my 2 cents worth of advice, my clients are usually able to navigate their employment journey, and understand the helpers better, especially so for the first time employers. My clients also appreciate me for my patience when providing a listening ear to them.
Language wise,I am well versed in English and Chinese and also Hokkien.
I believe in the “3Cs” between helper and employer that my agency strongly focus on which is Communication , Compromise and Commitment!
As your dedicated Personal Relationship Manager , I’m here to to make the hiring journey easy for Employer and Positive working environment for Helper.
Looking forward to connect with you! :)