Welcome to Master Employment Agency Trusted Maid Agency
in Singapore
We Share Your Duty of Care
Quality You Can Trust
MOM-approved and well-trained maids to ensure excellence.
Trained, Professional Helpers
Carefully selected and trained to meet your needs.
Quality You Can Trust
Equipped for all domestic tasks, from laundry to deep cleaning.
Meet Master Maid Agency
At Master Maid, we understand that caregiving is more than a task— it is part of who you are. Whether you’re caring for elderly loved ones, nurturing a newborn, managing a growing family, or even looking after your pets, we are here to care for them with you.
Our mission is simple. We share your duty of care. With our Harmonious Home Helper Management System and dedicated Personal Relationship Managers (PRMs), we are committed to help you with your caregiving needs
Meet Master Maid Agency
At Master Maid, we understand that caregiving is more than a task— it is part of who you are. Whether you’re caring for elderly loved ones, nurturing a newborn, managing a growing family, or even looking after your pets, we are here to care for them with you.
Our mission is simple. We share your duty of care. With our Harmonious Home Helper Management System and dedicated Personal Relationship Managers (PRMs), we are committed to help you with your caregiving needs
AS FEATURED & RECOMMENDED IN:
A PROUD MEMBER OF THE FOLLOWING NETWORKING GROUPS:
Exceptional Maid Services
You Can Trust
We Share Your Duty of Care
We see our role is one that is an extension of what your duty of care is, we are on the same team as you.
Harmonious Home Helper
Management System
Our proven care system ensures clarity, structure, and peace of mind for you and your helper.
Dedicated PRMs
Your Personal Relationship Manager is your trusted care partner, guiding you through every step of the process.
Transparency
View recorded interviews of personal helpers to make an informed decision.
Dedicated Matching Team
We find the best fit for your specific situation, not just what’s available.
Reliable Maids, Exceptional Service
We offer you a real solution for your various needs and requirements with the placement of a well-trained helper, supported by a Personal Relationship Manager for you.
Elderly Care
Compassionate, patient, and respectful helpers trained to care for your loved ones.
Newborn & Childcare
Experienced, skilled, and nurturing helpers to support your growing family.
Pet Care
Reliable and caring helpers to look after your furry friends.
Household Management
Efficient and organized helpers to keep your home running smoothly without hassle.
How It Works
01
Connect with a PRM:
Share your needs with your dedicated Personal Relationship Manager.
02
Find the Right Helper for you:
View profiles and recorded interviews to choose the best fit for your home.
03
Onboarding and Coaching:
Your PRM will guide you through the onboarding process and coach you on building a positive relationship with your helper.
04
Ongoing Support:
We’re here for you every step of the way, ensuring a harmonious home environment.
Our Happy Clients
See what our satisfied clients say about our trusted and professional maid services!
Google Reviews
Posted on Jayden ChunTrustindex verifies that the original source of the review is Google. We had a positive experience with Master Maid Agency. Their team was highly organized, guiding us through each step—from onboarding and candidate matching to the final handover. Special praise to Ms. Carmen for managing complex documentation, ensuring the helper met all health requirements, and addressing every question we had. The matching team also worked with impressive speed, helping us find the right fit even under a tight schedule. Overall, I would recommend this agency if you’re looking for a helper ~Posted on Katherine LwaTrustindex verifies that the original source of the review is Google. I would like to take a moment to sincerely thank you PRM Yvonne Low and her team for their excellent service and professionalism. They have been helpful, friendly throughout the whole process of arranging till bringing the Indonesian helper to my doorstep. I would strongly recommend Master Employment Agency to anyone looking for a good helperPosted on Gabriel WongTrustindex verifies that the original source of the review is Google. Been working with Master employment for nearly a decade whenever we need a new helper. Very professional and amazing follow up service. Can tell they truly care and not just in it for the money.Posted on Gabriel LooTrustindex verifies that the original source of the review is Google. Wei Jing and Ryan were fantastic through out our search for our maid. Even when we renewed the contract of our maid they guided us every step of the way. Responding to our msg even after working hours shows the commitment they have to their clients. I rarely hear maid agency follow up with their clients , but they would reach out periodically to ensure everything is fine.Posted on Harper NgTrustindex verifies that the original source of the review is Google. It’s been a month since our Myanmar helper joined us, and we are very pleased with her. From the start, we had reached out to a few agencies, but Benson stood out as the only one who truly listened to our requirements especially since we had specific criteria with a newborn on the way. Throughout the process, Benson was detailed, patient, and reassuring. He was always prompt in his replies, which gave us great peace of mind. Even during the handover, when he personally brought our helper to our home, he took the time to answer all our questions thoroughly and patiently. Thank you, Benson, for making the whole experience smooth and reassuring. Highly recommended!Posted on Ajay MTrustindex verifies that the original source of the review is Google. I would like to appreciate Master Employment Agency on their excellent commitment in finding the right helper to suit my family needs. Special thanks to PRM Yvonne Low going the extra mile to filter out and find the right candidate. She has been in touch with both employer and Helper to ensure there is smooth transition and Communication. Thanks would definitely recommendPosted on Eugene NgTrustindex verifies that the original source of the review is Google. Had a great experience with Master Employment Agency. Page Neo and Ryan were helpful from the first interview right through to bringing our Myanmar helper to our doorstep. The first placement had issue on day 1, and while we were unhappy about the replacement costs, we understand that’s a risk with hiring. What stood out was how Page and Ryan handled it — they arranged the return, offered a replacement, and went the extra mile to waive whatever fees they could while focusing on resolving the issue quickly. Professional, responsive, and customer-oriented. Would recommend.Posted on Gary GuTrustindex verifies that the original source of the review is Google. Very efficient process. Hardworking and on the ball agent (Page Neo TY). We managed to talk to a lot of candidates before settling on one. They were kind and attentive to her as well (continued following up on her progress few months in). The pre-screening process ensures a basic level of competency. Our new helper exceeded expectations.Posted on KL NgTrustindex verifies that the original source of the review is Google. It has been over one month since we hired the helper from Master for my elderly uncle. The helper is well trained and very proactive in her task. I appreciate the service from PRM Yvonne Low and her team. They were professional and prompt to all my queries during the whole process.Posted on S PTrustindex verifies that the original source of the review is Google. I recently had the pleasure of hiring a helper from Master Employment Agency, and I couldn’t be more impressed. From the moment I reached out, Page Neo TY and his team were incredibly friendly and welcoming, making the entire experience seamless and stress-free. They were very knowledgeable about the services they provide and took the time to answer all my questions with patience. They also took their time to send profiles + video interviews to us catered specifically to our preferences and requirements. Their professionalism and positive attitude made all the difference. Even after selecting our helper, we were very happy with the way Page went through everything with us as it was our first time hiring one. I would strongly recommend this agency to anyone looking for a good helper.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Master Maid Employment Agency:
Your Partner in Caregiving
We don’t just provide helpers—we share your duty of care. From elderly care to newborn care, pet care, and household management, we are here to journey alongside you, offering professional, dependable, and sincere support every step of the way. You are not alone.