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Get in touch with
one of our PRMs today!

Cindy Tan

R24122897

Page Neo

R23116544

Carmen Leong

R22110246

Chermaine Sim

R23117219

Yvonne Low

R23116149

Benson Yip

R24121484

Vivien Tong

R1223679

Shauna Teo

R25159208

Leena Domun

R25129643

Daniel Ho

R25129139

Alfonso Tang

R25158882

Jeslyn Koh

R21101125

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Cindy Tan

Registration Number: R24122897

Hello! I’m excited to introduce myself as your Personal Relationship Manager (PRM). As a mother of three wonderful girls (born in year 2023, 2020, 2018) I’ve mastered the art of multitasking, patience, and problem-solving—skills I bring to every client relationship. My approach is warm, empathetic, and detail-oriented, ensuring you feel supported and valued.

 

Being bilingual in English and Mandarin, I can communicate seamlessly with you in either language, whether through emails, texts, or calls. Communication won’t be an issue—I’m here to ensure your needs are met with clarity and care.

 

I take pride in being your go-to person—someone who listens, responds as quickly as possible, and keeps things running smoothly. Whether it’s solving a problem, coordinating behind the scenes, or keeping you updated, I’m here to make your experience stress-free. Let’s work together to achieve your goals and build a partnership that feels both professional and personal. I look forward to supporting you every step of the way!

Page Neo

Registration Number: R23116544

Hi everyone! 

I am equipped to listen to client’s needs, and be of service to my clients, from my financial planning experience of more than a decade. Transiting into a role of Personal Relationship Manager came easily for me as my clients are my peers who also have started families and require domestic helpers. 

 

I have a daughter born in the year 2020, and a boy born in the year 2022, and have a handicapped elderly staying with me. And I’ve also hired a helper myself through Master Employment Agency, so I understand the needs and concerns of employers hiring domestic helpers. 

Reach out to me and let’s have a discussion on your family needs :)

Carmen Leong

Registration Number: R22110246

Finding the right helper is an important decision, and I’m here to make the process smoother and more personalized for you. With a background in HR, I have strong communication and coaching skills to guide employers on how to effectively communicate with their helpers based on different personalities and experiences. My interest in psychology helps me provide thoughtful advice to ensure a harmonious working relationship between you and your helper.

 

As a mother of three (born in 2020 and 2022 Phoenix twins), I have extensive knowledge in infant care and can guide first-time moms on how to care for their little ones. If you’re looking for a childcare helper, I can provide practical advice on what to look for and how to train them.

 

Having a Myanmar helper myself, I understand the challenges of hiring, training, and maintaining a good relationship with a helper. This real-life experience allows me to offer practical insights to help you manage your helper effectively.

 

I am fluent in Mandarin, English, and Cantonese, I strive to understand your specific household needs and match you with the right helper. I believe in open and honest communication and will support you from your first inquiry to welcoming your new helper into your home.

 

As your dedicated Personal Relationship Manager, I’m here to make this journey seamless and stress-free for you. Looking forward to assisting you!

Chermaine Sim​

Registration Number: R23117219

Finding the right helper for your home is a significant decision, and I’m here to make the process as smooth and stress-free as possible. As your Personal Relationship Manager, my role is to guide you every step of the way, offering tailored advice and support to ensure you find the best match for your household’s needs. Whether you have questions, need assistance, or want my honest perspective, I’m always ready to help.

 

I am fluent in both English and Mandarin, making communication easy and seamless. As a mother to a boy born in 2022, a pet owner with two cute and fat dogs, and an employer of a helper from Indonesia, I personally understand the challenges and dynamics of managing a household. This firsthand experience allows me to provide practical insights and thoughtful recommendations based on real-life situations.

 

Every household is unique, and I take the time to understand your specific requirements to provide personalized guidance. Whether you’re searching for a helper with particular skills or simply need advice on how to navigate the hiring process.

 

My goal is to make this experience as straightforward and hassle-free as possible for you. If you need assistance or have any concerns, don’t hesitate to reach out!

Yvonne Low

Registration Number: R23116149

Hello, I’m Yvonne Low, a dedicated Personal Relationship Manager who enjoys helping families find their perfect match in trusted helpers.


With fluency in English and Mandarin, I’m all about delivering personalized support to make the hiring process a breeze. As a young parent myself, I understand the challenges of balancing family life and appreciate the value of having reliable support to achieve a better work-life balance. I know how precious family time is, and I’m passionate about connecting families with trustworthy helpers who can provide the extra pair of hands they need. I’m all ears, and I take the time to understand each family’s unique needs and concerns.


My goal is to build meaningful relationships with each family I work with, providing tailored solutions that bring peace of mind and joy to their lives. I’m humbled to be a part of so many families’ journeys, and I’m committed to making a positive impact, one family at a time.

Benson Yip

Registration Number: R24121484

Hello, I’m Benson Yip, your dedicated Personal Relationship Manager (PRM), and I’m here to make your helper hiring journey simple, stress‑free, and successful.
 
I hold a Degree in Computer Science, which may sound unusual for this industry — but it has proven to be an asset for my clients. My background allows me to resolve technical issues quickly during the hiring process, streamline communication, and manage multiple tasks at the same time without compromising on quality. This means you can trust me to handle every detail efficiently, from sourcing the right helper to ensuring all administrative and procedural steps are completed smoothly.
 
Clients and peers describe me as diligent, patient, and positive. I believe in building genuine relationships with the families I serve, taking the time to understand your specific needs, preferences, and expectations. This way, I can match you with a helper who truly fits your household — not just on paper, but in personality and values as well.
 
Being bilingual in English and Mandarin, and conversant in Teochew, Hokkien, and Cantonese, enables me to communicate effectively with both clients and helpers from diverse backgrounds. This bridges any language gap, builds trust quickly, and makes the entire process smoother for everyone involved.
 
In addition, I am a certified and experienced caregiver for the elderly. This personal experience has given me first‑hand understanding of the level of patience, empathy, and skill required to care for seniors. If you are seeking a helper to look after elderly family members, I know exactly what qualities to look for and how to ensure they receive the respect, care, and dignity they deserve.
 
My approach is simple: listen carefully, advise honestly, and deliver consistently. Together with my dedicated team, I will walk you through every step of the process — from understanding your needs to shortlisting suitable candidates, arranging interviews, handling paperwork, and ensuring a smooth transition once your helper joins your household.
 
At the end of the day, my goal is to provide peace of mind for my clients. When you work with me, you’re not just hiring a helper — you’re gaining a trusted partner who is committed to making the process as convenient, transparent, and stress‑free as possible.
 
If you’re looking for a professional who combines technical expertise, caregiving experience, cultural understanding, and a genuine passion for service, I’d be honoured to support you and your family.

Vivien Tong

Registration Number: R1223679

Welcoming a helper is one of the most personal and consequential decisions you’ll make for your family’s daily life and well-being. As your dedicated Personal Relationship Manager, my fundamental purpose is to walk through this path with you, transforming a complex process into a caring, trusted, and managed experience.


My service is built on the belief that a successful household partnership requires more than a standard hire—it requires understanding with one another. Leveraging on my extensive experience in HR and Headhunting, I move beyond transactional placement, offering guidance that fosters a truly harmonious household relationship. My training as a Para-counsellor is central to this. I provide thoughtful, nuanced support on communication and relationship dynamics, ensuring both you and your helper feel genuinely understood and respected from the very start.

My fluency in English, Mandarin, Hokkien, and Cantonese is key to achieving this clarity, reducing misunderstandings and ensuring that both your specific household needs and the helper needs are fully understood.

Together with my dedicated team, I will walk through with you every step of the process — from understanding your needs to shortlisting suitable candidates, arranging interviews, handling paperwork, and ensuring a smooth transition once your helper joins your household. Looking forward to partnering with you on this journey!

Shauna Teo

Registration Number: R25159208

Finding the right helper isn’t just about skills — it’s about trust, understanding, and the right fit for your home. That’s where I come in.
 
As a parent myself, I understand firsthand the realities of managing a household, caring for young children, supporting elderly family members, and balancing work with family responsibilities. This lived experience allows me to offer practical, honest guidance to families — whether you are hiring a helper for the first time, seeking dependable childcare, or arranging care for ageing loved ones. From setting clear expectations and establishing care routines to easing the transition period for both your family and your helper, I help lay the foundation for a positive and respectful working relationship from day one.
 
Communication is at the heart of everything I do. Fluent in English, Mandarin, Malay, and Cantonese, and experienced in bridging cultural differences with patience and clarity, I ensure that both employers and helpers feel heard, supported, and confidently guided throughout the journey.
 
I believe a successful placement doesn’t end with paperwork approval — it begins there. As your dedicated Personal Relationship Manager, I remain by your side to provide ongoing guidance, address concerns thoughtfully, and offer steady, reliable support long after your helper has settled into your home.
 
I look forward to partnering with you on this journey and am committed to making the experience as smooth and stress-free as possible. It would be my pleasure to support you every step of the way, and I look forward to assisting you.

Leena Domun

Registration Number: R25129643

Finding the right helper is about more than just reviewing a biodata. It’s about understanding your household, your concerns, and what truly matters to your family. As your Personal Relationship Manager, I take time to listen, to understand, and to support you carefully at every stage, so the hiring journey feels calm, clear, and comfortable.
 
I believe every family’s situation is different. That’s why I make it a priority to understand your needs, preferences, and expectations before recommending any helper. Whether this is your first time hiring or you’ve had past experiences, I approach each case with patience, openness, and care, guiding you in a way that feels right for you.
 
Behind the scenes, our agency puts a lot of thought and effort into quality matching. Every helper is personally interviewed and carefully filtered before being shared with employers. This means you spend less time sifting through unsuitable profiles and more time focusing on helpers who are genuinely relevant to your needs.
 
More than just managing the process, I hope to be someone you feel comfortable turning to and trusting. From your first enquiry to welcoming a helper into your home — and even after — I’ll be here to support you and make sure the journey feels smooth, reassuring, and well supported. I look forward to helping you find a helper who truly fits into your household and daily life.

Daniel Ho

Registration Number: R25129139

Hiring a helper can feel overwhelming — but it doesn’t have to be. As your Personal Relationship Manager, my goal is simple: to make you feel heard, supported, and confident throughout the entire journey, while keeping the process positive and approachable.
 
I enjoy meeting families, understanding their needs, and helping them navigate the hiring process with clarity and ease. I believe that good conversations lead to good matches, so I take the time to listen, ask the right questions, and ensure you feel comfortable every step of the way. No pressure, no rushing — just honest guidance and support.
 
What sets our agency apart is the care we put into selecting helpers. We don’t just forward profiles — we carefully screen, interview, and filter candidates before recommending them. This means you’re spending time reviewing helpers who are genuinely suitable, saving you effort and increasing the likelihood of a successful match.
 
I aim to create a welcoming experience where you feel at ease to share your concerns, preferences, and even uncertainties. Whether you’re exploring options or ready to move forward, I’ll be right here to guide you with patience, transparency, and a positive attitude.
 
Finding the right helper is a meaningful decision, and I’m grateful to be part of that journey with you. Let’s make this a smooth, reassuring, and even enjoyable experience together.

Alfonso Tang

Registration Number: R25158882

Hello, I’m Alfonso Tang, a Personal Relationship Manager at MASTER Employment Agency. I work closely with families to understand their household needs and help them find helpers who are not just suitable on paper, but genuinely the right fit in real life.
 
I believe that hiring a helper is not just a transaction — it’s about building a working relationship based on trust, respect, and clear expectations. That’s why I take time to listen carefully, ask the right questions, and guide families through the process with honesty and practical advice.
 
With experience in helper matching, interviews, and managing expectations on both sides, I aim to make the journey smoother and less stressful for employers. Whether it’s your first time hiring or you’ve had helpers before, I’m here to support you with clear communication and realistic guidance every step of the way.
 
My goal is simple: to help families find dependable support at home, so they can focus on what matters most — their loved ones and peace of mind.

Jeslyn Koh

Registration Number: R21101125

Hi, I’m Jeslyn, fluent in both English and Chinese, with many years of experience in the pet industry and a professional background in human resources. I’m here to listen, understand, and help families and employers find the right support and care through thoughtful, well-matched placements.
 
I believe that finding the right support, whether for pets, household help, or family needs, starts with taking the time to truly listen. Every home, family, and situation is unique. That’s why I focus on understanding individual needs, expectations, routines, and values before offering advice or recommendations.
 
With my experience in the pet industry, I understand that pets are cherished members of the family and deserve patient, compassionate, and reliable care. At the same time, my HR background allows me to carefully assess compatibility, communication, and long term suitability when matching domestic help and family support.
 
I provide honest guidance, practical suggestions, and personalized support to help families and employers feel confident in their decisions. My goal is not just to fill a role, but to create the right match, one built on trust, understanding, and lasting peace of mind.